Note: 1.please make sure your phone and airpods 2 support wireless charging.
2.The enlarged size of the iPhone 12 Pro Max makes it difficult for the charging coil to be perfectly aligned with the charging area. Therefore, we advise placing your iPhone 12 Pro Max in a horizontal position, case thinner than 0.6mm or without a protection case on.
The iphone 12 series IOS bugs may lead to charging loss,please restart your iphone 12 series.
For iphone 12 series users,please shut off or restart you phone to try again if it does not charge.
Try the QC3.0 18W adapter included in the package and the magic happens.
If you want to charge 2 phones at the same time, you can put one at the bottom 5W charging area.
Note:Please do not use metal phone cases, phone rings, handles, or phone cases with a thickness of more than 0.2 inches.