Summary: 1. It is a universal USB data cable, made by Washinglee, compatible with a variety of Bayer glucose meters: Contour Plus, Breeze 2, Contour, Contour TS, Didget and Contour next EZ. 2. The intelligent chip built inside to ensure good performance and stability. 3. Plug and Play. Generally no driver installation required for Win10/8/7, if necessary, the latest driver and data management software could be downloaded directly and freely from the Internet. Troubleshooting: If it doesn’t work normally, please try following steps: Step 1: Unplug the USB cable from PC or laptop, plug it again. Or try another USB port. Step 2: Check if the driver installed correctly. Do NOT use the driver from Bayer. If necessary, update driver from the device manager in the system folder, using the internet to search for the driver. Step 3: Restart the computer, and plug the USB cable. Step 4: Try the cable on other computer. Step 5: Contact us for technical support. Important Note: 1.You might need to download the free GLUCOFACTS and Glucofacts Deluxe application (NOT the driver) from Bayer. 2.This cable works well with ‘Contour next EZ’, but not work with ‘Contour next’. 3.According to the experience from our customers, having the right software version is the key to success with this cable, the PC or laptop OS version, driver version and data management software.?How to save your time and your money?1. Before placing order, please read this product page carefully for detail information. 2. Before installing and using this cable, please read the user manual carefully. 3. Please don't forget that we provide technical support and 1 year warranty. ?Compatible with APP?1. Working well with a serial of Software of Diabetes Data Management, like Bayer's GLUCOFACTS and Glucofacts Deluxe software . 2. Other online data management software(Diasend or Carelink) under Mac OS 9, Mac OS 8, Mac OS 10.11.6, Mac OS X. ?OS & Driver? Supporting Windows/Mac OS/Linux/ Android, Win2000/XP/98/Vista/7/8/10, Windows ME.NET(4.2 or greater). DO NOT use the driver from Bayer, which can not work with this cable. Please install the driver provided by us. ?Adapter Cable?Built with intelligent chip, USB A male to serial cable to connect PC/laptop and glucose meters. Durable and flexible. Support hot-plug. Made by Washinglee. ?Application Scenes? 1. Works well with a variety of glucose meters like Contour Plus, Breeze 2, Contour, Contour TS, Contour next EZ and Didget, from which the user can download data to keep tracking on his/her glycemic indices and blood sugar. 2. It can not charge your meter. 3. This cable works well with ‘Contour next EZ’, but not work with ‘Contour next’.Color: Black. Compatible Devices: Laptop, Personal Computer. Cable Type: USB. Connector Type: USB Type A. Brand: Washinglee. Best Sellers Rank: See Top 100 in Health & Household. : B07HRKK15G. Manufacturer: Washinglee. Date First Available: January 1, 2019. Package Dimensions: 7.28 x 5.47 x 0.67 inches; 1.06 Ounces. Is Discontinued By Manufacturer: No.