Important Note: Basic computer skill is required for you to use this cable. According to the experience from our customers, having the right software version is the key to success with this cable, the PC or laptop OS version, driver version,and data management software. 1. This product does NOT work with Diasend, Tconnect and Freestyle Auto-Assist. 2. For the Freedom Lite FreeStyle meter, you need to use copilot software. Auto Assist software does NOT work with this cable. 15-second is enough to upload 2-month data from meter to PC/laptop. 3. Try not to use the driver from Abbott, which may not work with this cable. If necessary, make a driver update from the device manager in the system folder, using the internet to search for the driver. 4. This cable does NOT work on Mac unless you want to use a third party software. On Mac platform It only works with Carelink. Summary: 1. It is a USB data cable, compatible with a variety of Abbott glucose meters: Freestyle Freedom, Freestyle Lite, Freestyle Freedom lite and Freestyle flash glucose meters. . 2. The intelligent chip built inside to ensure good performance and stability. 3. Plug and Play. Generally no driver installation required for Win10/8/7, if necessary, the latest driver and Freestyle Copilot Health Management System could be downloaded directly and freely from the Internet. 4. USB A male to male plug, a serial cable to connect PC/laptop and glucose meters, 3 FT. Durable and flexible. Troubleshooting: If it doesn’t work normally, please try following steps: Step 1: Unplug the USB cable from PC or laptop, plug it again. Or try another USB port. Step 2: Check if the driver installed correctly. Make sure that you are using right data management software. Step 3: Restart the computer, and plug the USB cable. Step 4: Try the cable on other computer. Step 5: Contact us for technical support.?How to save your money and your time ?1. Basic computer skill is required for using this cable. 2. Before placing order, please read this product page carefully for detail information. 2. Before installing and using this cable, please read the user manual carefully. 3. Please don't forget that we provide technical support and 1 year warranty for the cable, including remote installation if necessary. ?OS & Driver?Supporting Windows/Linux/Android, Win2000/XP/98/Vista/7/8/10, Windows ME.NET(4.2 or greater). Do not use the driver from Abbott, which can not work with this cable. Please download the driver from the website indicated in User Manual, and install it. ?Not Compatible with?NOT work with Diasend, Tconnect or Freestyle Auto-Assist. DO NOT use the driver from Abbott, Only the driver from Washinglee can make the cable work for you. Please double check your computer OS, driver and your meter model before placing an order. ?Supported APP?Made by Washinglee. Support: 1. On Windows platform Work well with Freestyle Co-pilot, Carelink and SiDiary. 2.But on Mac platform only work with a third party software ‘Carelink’. 3.For the Freedom Lite FreeStyle meter, you need to use copilot software. Please note that NO APP included in package, buyers need find APP for their glucose meter. ?Application Scenes?Upload glucose data to your computer from a variety of Abbott Co-pilot Freestyle Glucose Diabetes Meters, like Freestyle Freedom, Freestyle Lite, Freestyle Freedom lite and Freestyle flash glucose meters. Support hot-plug. ?More Usage?AlphaTrak 2 pet glucose meter also works well with this cable, to download data and keep tracking on your pet’s glycemic indices. Support hot-plug. Built in intelligent chip, but it can NOT charge your glucose meter.Color: Version 1. Compatible Devices: Laptop, Personal Computer. Cable Type: USB. Connector Type: Usb. Brand: Washinglee. Best Sellers Rank: See Top 100 in Health & Household. Country of Origin: China. : B07GMDN1J2. Manufacturer: Washinglee. Date First Available: September 8, 2018. Item model number: BD10536. Package Dimensions: 6.5 x 5.4 x 0.4 inches; 1.59 Ounces. Is Discontinued By Manufacturer: No.