- Q: How effective is the headset at reducing background noise?
A: The mic utilizes noise isolation tech to effectively single out your voice while blocking background chatter.
- Q: Is there a usb dongle for this headset?
A: No,this Bluetooth headset comes with a 3.5mm audio cable. You can use it to connect the headset to your phone or computer and use it even when the battery is drained.
- Q: Is there a mute button?
A: Yes. For calls on cell phones, you can mute your mic’s audio using the dedicated button. Outside of cell phone calls, you’ll need to mute the sound on your device itself.
- Q: My laptop or computer has no Bluetooth capabilities OR Bluetooth connection isn’t that stable, can I use it?
A: Yes,this Bluetooth headset comes with a 3.5mm audio cable. You can use it to connect the headset to your laptop or computer. The audio cable should provide a more stable connection.
- Q: How do I answer calls through the headset?
A: Press the MFB once and you’ll pick up an incoming call. Please note that in the case of some third-party programs like Skype and Microsoft Teams, you may need to answer the call through the connected device.
- Q: Can this Bluetooth headset pair with more than one device?
A: Yes! Our wireless headset can pair with up to two devices at a time via Bluetooth.
- Q: The headset flashes purple, won’t shut off, or wouldn’t pair. What do I do?
A: Connect the headset to the power supply, long press the multifunction button (MFB), and turn it on. Pressing and holding the 3 side buttons simultaneously for over 5 seconds will show a purple light.
