Cleaning the pump is essential to the longevity of fountain. Please clean the pump at least every 2 weeks. Step 1: Remove the pump cover. Step 2: Remove the Impeller cap by placing your fingernail underneath the small lip. Step 3: Remove the Impeller and clean the parts with soap and warm water.

Note: Please clean the pump every 2 weeks to extend the life of the pump. The pump can be used for 1.5-2 years. We found that 99% of the pumps can be reused after cleaning by analyzing the returned products from customers. We advocate environmental protection and discourage our buyers to purchase new ones. You can get the cleaning process from the video on the product page. Thank you for your understanding. For the safety of you and your pets, please uses the original Veken adapter (UL certified). The applicable voltage is 100-240V. Package includes 1 high quality water pump and 1 power adapter. Submersible pump for quiet and long life operation. The replacement pump and adaptor ONLY compatible with the 84oz/2.5L Veken Pet Fountain.

Power Source: Ac. Item Dimensions LxWxH: 4.3 x 2.8 x 2.9 inches. Style: Submersible. Color: /. Brand: Veken. Date First Available: July 12, 2019. Best Sellers Rank: #4,068 in Pet Supplies. Customer Reviews: 4.3 out of 5 stars 4,145 ratings 4.3 out of 5 stars. : B07V6WL1V6. Batteries Required?: ?No. Batteries Included?: ?No. Item Package Quantity: ?1. Power Source: ?Ac. Style: ?Submersible. Color: ?/. Item model number: ?DR-DC160. Country of Origin: ?China. Product Dimensions: ?4.3 x 2.8 x 2.9 inches. Item Weight: ?7 ounces. Part Number: ?VK411. Manufacturer: ?Veken.