Common Problem
1. Does it support three-screen display?
Yes, many users have reported that it does not support three-screen disply. If the VGA interface or HDM interface does not display, you need to
adjust the signal source of the display to achieve 4K@30Hz for single- screen display,dual- screen display When the resoluton is 4K@3OHz, the
three-screen display is 1080P@60HZ.
Attention: Only Windows systems support MST, Mac does not support. All external monitor images are same on MacOS due to OS system limit.
Only Windows systems can display different images on extended monitor.
2.WIl the laptop docking station get hot?
Each interface has an independent chip to ensure high- speed and stable operation, and there will be no hot problems. Unless too many interfaces
are used at the same time, it may cause a little hotness. The material is aluminum alloy with strong thermal conductivity. There will be different
reactions under different ambient temperatures.
3. Does this usb c docking station compatible with my laptop?
Please check which Functions supports by your Laptop's built-in USB C port first, only if your laptop's built-in USB C port is fully funcitonal port which support Data transfer & Video Display & PD charging, you can use the full functions of our docking station.
Below types of USB C port are Fully Funcitonal Port
Thunderbolt 3
The USB Type C 3.1 Gen 2 with Power Delivery & DisplayPort,
USB Type C 3.2 Gen 2 with Power Delivery & DisplayPort
4. Why I can't charge my Dell/HP Laptop with the usb c charging port of this usb c docking staion?
The USB C Power Charging function of our docking staion doesn't works for laptop own a AC charging adapter. Those Laptop (Dell/HP/ThinkPad...) do not allow 3rd party charger to charge their laptop in other ways.
Compatible with various computer equipment and operating systems Windows/MacOS/Linux,etc.
It has wide compatibility with USB-C supported devices.Use a Simple Usb-C interface,just plug it in and you can experience it easily.
Exquisite and durable aluminum alloy shell
With aluminum alloy casing,the device is not only Exquisite in appearance,adops mature and fashionable metal design,but also very sturdy.
We have been committed to providing excellent products that are scratch-resistant,anti-oxidant,and can be enhanced.The cooling space of your
laptop.
Overcurrent protection and ease of use
With built- in overcurrent protection, when the current output load is too large,the device will automatially start the protection mechanism;
your laptop is protected.