How can I confirm if this docking station is compatible with my device? Please ensure that your laptop's USB-C port is fully functional, supporting power delivery, data transfer, and video output, or you may not be able to expand certain functions normally. If you are uncertain, please let us know before making a purchase. Why hasn't the resolution reached the level advertised in the ad? The actual resolution depends on the hardware of the connected devices. If the connected devices (laptop, HDMI cable, monitor) cannot achieve the resolution advertised by the product, then it is not possible to project at the highest resolution as advertised. See more?What You Get? You get a 7-in-1 USB-C Hub, a welcome guide, and an 18-month worry-free warranty. We offer friendly customer service, two years of product care, and round-the-clock customer support, ensuring you can always reach us when you need assistance. ?Sophisticated and Lightweight? Constructed from aluminum alloy and fabricated through precision CNC machining, this USB C Hub exhibits unparalleled durability and an elegant sense of design. At just 2.4 ounces, it is remarkably lightweight. With a 1.2ft long cable, it offers flexible workspace. Perfectly matching your usb c Laptop, it is an ideal companion for mobile office use. ?Powerful Pass-Through Charging?This USB-C Hub is equipped with a sophisticated power management chip, capable of supporting up to 100W USB-C pass-through charging when connected to an external charger (not included). It can provide a stable charging power of up to 87W for your laptop. Whether for professional work or entertainment, this Hub will serve as your ideal technical companion, fulfilling your various charging needs whilst ensuring stability and efficiency in device operation. ?4K HDMI to USB C Hub?This USB-C Hub is equipped with an ultra High Definition HDMI output interface, capable of delivering a maximum of 4K/30H video output. Whether you're extending your screen display to an HD TV, monitor, or projector, it will offer you superior video image performance. Please note that a 4K output is only available when your device supports 4K resolutions. ?7-IN-1 USB C HUB?This USB-C hub is designed with an abundance of connections integrated into one, including an HDMI interface (maximum 4K/30Hz/8BIT), a 5Gbps USB3.0 port, two 480Mbps USB 2.0 ports, SD/TF card reader, and a 100W (PD) USB-C charging port. Plus, it's equipped with a HOST USB-C port for laptop connection, supporting DP1.2 protocol. It's plug-and-play, without the need for complex settings or installation.
