Incompatible Devices( AN INCOMPLETE LIST ):
Nintendo Switch & Apple USB SuperDrive & Samsung Dex
Notes:
1?2.4 GHz wireless devices (such as wireless keyboards and mice), MIDI devices and some USB 3.0 devices may not be supported, or may not work in close proximity to a hub or other USB 3.0 device
2?It's NOT suggested to use the USB 3.0 ports for charging
3?When the macbook pro adapter is working at full load, the highest temperature can reach about 110.84 ? (43.8 ?) and there will be no safety problem, the hub still works normally
Frequently Asked Questions
Q1: I can't get the HDMI port to work. What should I do?
A : 1) Confirm if the connected USB C port of your device supports DP1.4 Alt Mode.
2) Confirm if HDMI cable is HDMI 2.0 version or above.
3) Try a different computer and HDMI cable to see if the issue still persists.
4) Plug your HDMI cable directly into your device and see if you get a stable connection. If you can't get a stable connection, then the problem is with your HDMI cable.
5) Verify that your monitor is configured to the correct input (HDMI).
Q2: I can't get the Ethernet port to work. What should I do?
A : Unplug the Ethernet cable and Replug the Ethernet Port. Try this device with a different computer / ethernet cable and see if the issue exists.
