Frequently Asked Questions
1. Is the TecMad 90 Degree Lightning Cable MFI Certified?
Yes, the TecMad Lightning Cable is Apple C89 MFI certified. Among them, C89 is dedicated to USB-A to Lightning charging cable, which made for iPhone/iPad. All MFI-certified brands and products can be inquired through [MFi Licensed Accessories].
2. Which Apple devices does the TecMad short iPhone charging cable work with?
TecMad iPhone Lightning Cable can be adapted to all current IOS devices. Example: iPhone 14/ 14 Pro Max/ 13/ 13 Pro Max/Mini /12/ 12 Pro Max 11/ 11 Pro Max X XS Max XR / 8 / 8 Plus / 7 / 7 Plus / 6s Plus / 6s / 6 Plus / 6/SE/5s/5c/5/iPad Pro/iPad Air/iPad mini/iPod.
3. Why does my iPhone 13 not fit?
This usually happens because the port of the lightning cable is in poor contact with the iPhone interface, you can use alcohol to wipe the port and try again. If this does not solve your problem, you can contact our after-sales service. we offer 18 month Warr-anty.
4. What is the charging speed of the TecMad charging cable?
TecMad charging cable is compliant with the USB 2.0 standard and supports data transmission speed up to 480Mbps ( 60M/s ).
5. Why does my carplay suddenly lose connection with the TecMad lightning cable?
This situation may be caused by the following conditions, and it is necessary to check and exclude other factors to determine the cause.
1) Check the iOS version of the mobile phone. If the iOS version of the mobile phone is too low, it may cause unstable connection and must be upgraded to a new version;
2) Check the storage space of the mobile phone. If the memory of the mobile phone is insufficient, when the carplay function reads a larger data, it will be stuck or disconnected, and the memory of the mobile phone must be cleared.
3) Check whether the data cable is faulty, replace other data cables and try to reconnect;
4)Check whether it is the problem of the car system itself, and try to connect again in other car systems.