What is USB 3.2?

According to the latest USB-IF specification that announced in 2019. SuperSpeed USB 3.2 Gen1(5Gbps) is equal to the past USB 3.1 Gen1 and USB 3.0 specification. And SuperSpeed+ USB 3.2 Gen2 will rise from Gen2 by 1(10Gbps) to Gen2 by 2(20Gbps).

The USB disk is correctly detected by the PC, but it is not displayed in my computer.

This is probably because your USB disk and another drive (e.g. web drive) use the same drive letter. To solve the problem, follow the instructions below to change the drive letter of your USB disk.

Please follow:

Right click[Management]

Select [Disk management]

Right-click the USB disk and select the Change Drive Letter and Path option from the function menu.

Why is the capacity of USB drives displayed on the computer always lower than the actual capacity?

This is due to a unit capacity conversion issue. Hardware manufacturers usually define 1K=1000 bytes according to decimal, while software providers (ex: Microsoft) define 1K=1024 bytes according to binary.

In addition manufacturers retain 3~5% of capacity for firmware, application software, and data storage maintenance. So there is the difference between actual capacity and marked capacity.

When can i remove the USB disk from the PC safely?

To safely remove a certain device, please click the Safely Remove Hardware icon.

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