NOTE:
- NOT compatible with Protective Case with Kickstand, please ensure that the thickness of your protective case is less than 2mm.
- DO NOT use HDMI to DisplayPort cables or adapters please.
- We recommend that you connect your Power Adapter while docking your Steam Deck to ensure stable operation of the output video and external devices.
- Please maintain ventilation when using the product, do not cover anythings on the power adapter.
- When running big games, too high image can put a large burden on the Steam Deck, which may be not capable of handling such high power consumption. You can reduce the picture quality of the game appropriately to reduce the latency of the external device during the game.
- To prevent data loss or damage, please avoid disconnecting the dock from the AC while transferring the data power connection.
- Do not expose this product to rain or moisture.
FAQ:
1.How to ensure the output of 4K@60Hz?
Please use HDMI to HDMI 2.0/2.1 Cable shorter than 15 feet in length and use as few cable adapters as possible. Then manually debug into desktop mode and set 4K@60Hz output. You also need to set it in-game if necessary.
2.Why do external devices such as mouse and keyboard not work well when docking?
When you dock your Steam Deck, please connect your power adapter to provide sufficient power supply.
3.Why does the Ethernet not work?
After the SteamOS is upgraded, you need to manually enter the desktop mode and connect the wired network. Turn off Wi-Fi, or set the wired connection priority.
4.Why does the TV not recognize my sound barrier and deactivate the CEC device?
In the Steam settings, click Audio, there is output, and click "External Devices", and the audio can be transmitted to the TV.
5.Does the dock output video over USB C port?
No, the USB C port is for power input only.