IMPORTANT Tips
1 It is better to fill with warm water(38±2), Or liquid allowed by other doctors,Please use sodium bicarbonate ear drops (go to your local market to buy )to softened the earwax about 5 minute at first each time , after that you can use our ear cleaner machine to wash the ears and remove the earwax
2 To avoid discomfort, for 1st time use, we recommend you select the "soft" mode. It will automatically shut down if not used within 10 mins. The product will work for 3s to remove the residual water After pressing the ON/OFF/Pause button
3 It is normal that there may be residual steam in the reservoir and hoses from device testing before 1st use. These residual vapors can be removed by running the unit.
4 please stop use if you have ear infection, tympanic membrane performation, or any injury.If you felel any pain when using it
5 Forbidden to use children under 9 years old except there are adult supervision and Store away from kids, This ear wax removal has a battery, please put away from fire, moisture and high temperature place environment
5 Make sure the power plug has been unplugged if not use,Do not use dirty water or fluid below body temperature as it may cause dizziness or other discomfort.Please read the user manual carefully and follow all tips in it.
7, For each machine, It have to fill Purified water to test the machine working before packing and some of machine maybe Water residue in pipes is normal and inevitable
8 If your earwax is very dry or sticky, Please buy a few drops of ear wax hardener liquid suitable for cleaning with our machine
9: If the image is not clear enough , how to solve it 3 ways to try
1: Please wipe the lens of the visual Ear pick with alcohol or water
2: Download the App again and restart it
3: Replace with another phone to link
10:Please ensure that there is no liquid in the ear canal Before using the visual Ear pick and the surrounding environment is not wet or rainy, Otherwise, the screen will have a foggy and unclear feeling