We are here to help you: if you have any issue with your order or your product. Whatever your query is, we will do everything in our power to solve it. 100% Natural: SmellWell is made of miso bamboo charcoal. Gentle with the environment and your shoes. Place the air purifying Bags where air can circulate to keep them fresh. Lasts up to 6 months. User friendly: place the SmellWell activated charcoal odour absorber in shoes, sports gear, lockers and closets overnight and enjoy a pleasant refreshing scent. Moisture absorber: our Swedish blend of activated charcoal and minerals, developed by chemists, absorbs moisture which removes the environment where smelly bacteria thrives in. Effective odour Eliminator: this natural shoe deodorizer inserts remove any smells while leaving a fresh scent and act as a moisture absorber all in one.