CUSTOMER SUPPORT and WARRANTY from the US - The original package includes the main unit, an AC adaptor, a stand and a manual. Santek (seller) is an electronic parts and product manufacturer with HQ locally in San Diego, California, and factories in China & Mexico. We uphold strict quality control and proudly stand behind our products. We offer a 1 year limited warranty of the product after purchase. If for any reason you are not satisfied with your purchase, please contact Santek US staff. UNIQUE & STYLISH DESIGN – The Santek Digital Clock is engineered with a contemporary, slim , square design with dual speakers hidden underneath screen, on the front. Buttons are set on the top for easy access and operation (rather than on the back). Display Background and font color combination (black & white) can be set to interchange at users’ preference. A stand, anti-sliding pads and a wall mount drill hole are available, enabling users to either place on desk /night stands or hang on wall. SUPREME QUALITY DISPLAY – Equipped with 7” bright and high resolution IPS full color LCD. The product is designed with the needs of seniors and the visually impaired in mind. As an alarm day clock and medicine reminder, fonts are bright, big and clear, without color distortion from any viewing direction. The product can display 24 bit (16.7 million colors) with full viewing angle, making photos/ videos displayed in its digital picture frame mode vivid. MULTI-FUNCTIONAL –The device can act as a high resolution full color digital picture frame and calendar, to play music, photos and videos of users’ selection; besides the featured alarm day clock and medicine reminder use. Its USB port enables mobile phone charging. As a small signage, the Santek clock can be a decor at home, bedside, office desk, show window, cashier counter, hotel or hospital bed. Language support: English, Japanese, Spanish, Chinese. DAY CLOCK, ALARM & MEDICINE REMINDER FUNCTION– The combined alarm chime, icons and pre-set messages helps to remind users the time to take medicines and supplements, wake up and go to bed, to live a healthy lifestyle. This is particularly helpful for seniors, forgetful minds and sufferers of Dementia, Alzheimer's and Memory Loss. The Frequency can be set to daily, once, in the weekdays/weekends with up to 8 alarms. As a clock, it shows both YEAR, DATE, DAY ,TIME, AM/PM clearly in large fonts.