Frequently Asked Question
Q: Why is my panel not lighting up
A: First, please check to make sure that the power cord is fully pushed in all the way into the plug on the light. The first time that the plug is inserted, you may need to use a little force since the materials are new. Please cont@ct us for further assistance if none of the remedies work.
Q: What is the principle of beauty
A: The LED beauty panel can radiate light that is beneficial to skin recovery, and it is very simple to use. Even a professional beautician can enjoy professional-grade skin management at home. Serfory health phototherapy has been used for nearly 20 years, and currently supplements the beauty industry and various medical fields. Therefore, the daily maintenance of skin, light wave beauty is a good choice. The skin does not have any dependence on the instrument and has no side effects
Q: Can I use it in clothes
A: It is best to use on bare skin, but if the light seems to penetrate easily, you can wear light-colored thin clothes.
Q: About the warr@nty
A: We have a professional after-sales team, which will allow customers to buy the use of ease! No reason to return within 30 days, TWO years free warr@nty
Warnings
- Discontinue use if you encounter any discomfort or skin redness that lasts for more than two hours. You may have sensitivity to light or another condition. Consult with your healthcare provider.
- Do not use if you are pregnant or breastfeeding.
- Do not place or store the device where it can fall or be pulled into a tub or sink. Keep away all electrical appliances from water (including bath and shower). If the unit accidentally falls in water unplug immediately.
- Never drop or insert any object into any openings on the device.
- Use only the power adaptor(12V 0.6A) provided with the Serfory.
- Never operate this device if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or submerged in water. Please contact the Serfory service team through the contact information on the manual to repair and replace the equipment.