100% satisfied quality and service guaranteed. Hassle-free reship or refund if any quality problem, just please contact us freely if any questisons. We will solve soon within 24 hours. Before shipped: We've checked the appearance and test the time differences, confirmed all the parts are working well, then we put the small plastic buckle on the crown to keep the power off. When you receive the item and check, all are correct and all in a good condition, Kindly remind, operate as the below steps. (Important) 1, Take off the plastic buckle on the crown, adjust the right time locally, then push the crown into the watch to make the power on. 2, Long press the S1 button 5-8 seconds to activate the time voice talking system. 3, Start to test the S1 and S2 buttons, adjust the watch time/alarm accordingly with your local time. P.S:Please refer to the S2 button picture, it may need the toothpick or pin or other small tools to help to push it to function. Kindly remind that the small tools are NOT included. So, after you find something like that and use them to set the time/alarm, Please take away toothpick/pin/other small tools in time, keep them away from baby/children. Specifactions: Movement: Japanese quartz. Case material: Alloy. Dial diameter: 33.5mm/1.31inch approx. Thickness: 14mm/0.55inch approx. Watchband width: 16mm/0.62inch approx. Watchband material: White Leather watch wrist for Female style. Watchband color: White. Glass hardness: hardened. Waterproof: NO. Package contents: 1x English Talking Watch. 1x English instruction book. 1x White Packaging Box.