?AFTER SERVICE?We are responsible for every customer. Satisfying customer is our highest service tenet! If you have any questions of this wig, you can tell us at any time, we will try our best to help you solve the product problem quickly!. ?THE CLEANING METHOD?First, soak the Ponytail in warm water with moderate amount of shampoo for 5 minutes. Second, clean and comb the ponytail wig, and put it in warm water with proper amount of conditioner and then soak it for 34 minutes. Third, squeeze the water with your hand and put it in the ventilated shade area. Please do not blow with a hair dryer, and don't wear it when sleeping or swimming. ?COLORFUL?Classic clip in ponytail hair extensions, natural pretty looking and soft touch(Note: Light shooting, display, environmental reasons, the color that appears on your screen may be have slightly different.please in kind prevail). ?HEAT RESISTANT? Do not perm or dye hair.Heat Resistant synthetic fiber,soft and smooth. This pony tail hair extainson is fluffy and realistic, easy to comb and not easy to knot. But the Hair Extensions Ponytail are handmade. It's normal for shed slightly especially the first time they are worn. We do try our best to minimize hair loss. ?EASY & FAST TO USE?Claw clip ponytail extension is very simple to use. Open the claw comb on the top of horsetail and clip the extension of horsetail on your own bun or horsetail. Compared to traditional ponytail it easier to wear. Length: 20 Inch; Weight: about 5-5.5 OZ.