IMPORTANT FAQ!
Question 1: Why does it not vibrate after turning on the machineIs it damaged
Answer: This is because PERSMAX uses sonic technology instead of motor vibration. When you have fully charged the machine and turned it on, it will not start vibrating until it touches a tooth or other hard object (you can try it on the ceramic first). And when the machine is working, it will only have extremely low noise, and the handle will not vibrate.
Question 2: Even after adjusting to the maximum mode, the power is still too low when using it.
Answer: The vibration frequency of the PERSMAX electric plaque remover is as high as 2,000,000 times per minute, which can already meet the needs of oral cleaning. Please check the following two aspects,
· Whether the battery is about to run out.
· Whether the cleaning head is installed firmly, please use a small wrench to tighten the cleaning head.
Question 3: Why does the indicator light not light up when charging
Answer: Please charge it first after receiving the goods. It is normal if the charging indicator light is turned on within 20 minutes, and the battery needs to be stored. After a full charge, you need to unplug the charging cable and press and hold the button for 2 seconds to turn it on; in the same way, press and hold for 2 seconds to turn it off.