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Downloadable firmware updates and unique serial numbers creating consistent management of devices across your center. Free, Open Apis To Add Intelligence Or Inform Work Flows And Business Processes By Building A Contextual Bridge Across Customer Care Ecosystem. Acoustic Exposure Algorithms Help You Meet Noise At Work Regulations. Superior noise and echo cancellation for richer, clearer conversations. Quick disconnect (QD) feature provides walkaway convenience and compatibility with all Plantronics QD-equipped headsets. Easy, at-your-fingertips interface enables representatives to bypass on-screen call control menus for better focus on callers. Modern and sophisticated styling conveys quality and confidence.