Note: 1. Not equipped with a Low-profile bracket. The overall size of the PCI-E card is 3.43(in) in length and 3.15 (in) in height, The height of the iron sheet is 0.71 (in), It doesn't apply to small computers and servers chassis, like 1U and 2U. 2. The USB-A port is vertical. The vertical height is approximately 0.62 in. Please check the height of the expansion slot on the back of the computer host before choosing, to avoid the narrow expansion slot of the host computer that prevents the male port of the USB device from being plugged into the female PCIe card port. 3. Install the driver before inserting the USB card.In addition, for some special motherboards Windows 10/11 System there is no way to recognize the card, Please contact your motherboard vendor for additional USB drivers. Frequently asked questions: Why 10Gbps speed not achieved? 1.Please contact the manufacturer of the motherboard and check the following information. 1). PCI-E slot protocol requires PCIe version 3.0 or higher. 2). The lanes assigned to the PCI-E interface are x4 or higher (The lanes assigned to the PCI-E interface are x4 or higher. (x1,x2 channels are also available, but the speed will not be reached). 2.When using a USB pcie card, USB devices have performance limitations on the throughput/performance of the card's data transfer. This depends on the USB protocol and cable material of the end device.you can check if your external USB device supports 10Gbps bandwidth by consulting your external USB device vendor. Why is this USB 3.2 port detected as USB 3.1 by the computer system? According to the latest USB-IF standard: the USB-A ports on this card is USB 3.2 Gen 2x1 = USB 3.1 Gen 2 = USB 10Gbps. See more?Packing list and Lifetime Warranty? Packing list:1x USB 3.2 PCI-E expansion card, 1x CD driver, 2 x installation screws, and 1x user manual. You can get a 360-day worry-free warranty and friendly customer service. If you have any problems when you install the card or system compatibility Problems, Please contact us via chat, we will help you solve the problem as soon as possible. ?Stable and Easy to Use?The internal USB card is provided from the motherboard through the PCI Express slot to ensure a stable connection and improve data transmission speed. Will not lose the connection problem like an external USB Hub. Quick and easy installation, a simple solution for connecting to and using USB 3.2 devices on your standard desktop. ?Widely Compatibility?The card is compatible with Windows 7/8/10/11 (32/64 bit) and Mac OS 10.8.2 and above. Perfect for HP windows 11 desktop,Dell 8950,MacPro 4.1/5.1,Lenovo P520. Note: Windows XP/Vista/7, Server, requires driver installation, Windows 10/11 and Mac OS and Linux don't need drivers. If your computer can not be recognized by windows 11 or Mac os with any driver, Please contact us anytime. ?High-Speed Transmission Rate?One USB Type-C port and three USB Type-A ports share 10Gbps bandwidth, and the rest three ports share another 10Gbps bandwidth, with a total bandwidth of up to 20Gbps. Each port supports transmitting data at a rate of up to 10Gbps when used solely. Note: The USB expansion card only supports data transfer, Not PD fast charging and video signal transfer (DP, HDMI, VGA display conversion) and USB-C Thunderbolt protocol. ?Multi-port Expansion card?Fanblack PCI-E expansion card provides 7 external USB 3.2 Gen 2 Ports (4 USB Type-A and 3 USB Type-C Ports) for your computer. You can connect a keyboard, mouse, external hard drives, CD/DVD drives, webcams, USB printers, scanners, game controllers, USB VR, digital cameras, etc.