Frequently Asked Questions:
1. How to connect this keyboard and mouse?
-You can look at the video on our picture page for a professional instruction.
2. Where is the esc key?
- There is no esc button, when you use the keyboard on a iPad/iPhone, the first key in the top row is “Back to Home”. However if you use it on a Macbook, you can try to press the “fn+Back to Home” key as an esc key.
3.Can I switch between devices?
-No, you can not connect two devices at once, before connecting a new device, disconnect it from other devices
4.For iPad User, how to change the scroll direction?
-For direction, Go to Setting-General-Trackpad & Mouse-Turn off "Natural Scrolling"
For speed, Go to Settings-Accessibility-Touch-Assistive Touch.-Scroll down to Mouse Keys-INITIAL DELAY/MAXIMUM SPEED
5.For the keyboard&Mouse combo, several number keys and letter keys move the cursor of my mouse instead of creating characters, how do I get the ipad to recognize the keyboard accurately?
- Go to Settings-Accessibility-Touch-Assistive Touch Turn the Mouse keys off.
If any problem, please feel free to let us know. We are always here with you.