If you encounter any problems during use, you can contact us at any time. We will reply and resolve your issue within 24 hours. We use a unique formula, so it is normal to feel a sensation of heat or burning when using it. With consistent daily application, our cream is designed to provide YOU with deep soothing and calming for YOUR back, neck, knees, hips, shoulders, elbows, joints, and muscles. Neuropathy Nerve Relief Cream Scientifically Developed for Effective. Maximum Strength Cream for Feet, Hands, Legs, Toes, Lower Back. Each jar of our premium quality cream is made with natural and safe ingredients to deliver you with powerful cooling and intense rejuvenation, while providing essential moisturizing benefits to all skin types.