6. FM radio does not work.
Please make sure to connect wired headphones before using the FM function, regardless of whether you are using the bluetooth function or not. This is important because the wired headset is the antenna of the FM radio.
After searching channels automatically, use the up and down buttons to switch channels (important) and use the M button to perform other operations.
7. How can I play my favorite singer's songs?
Please open the music function, you will see: artists, albums, genres. Use the function of playlists.
Or please connect the MP3 player to the PC with a USB cable, create some folders on the MP3 player by PC, put in the songs you loved the most. Each folder can be a playlist. Back to the MP3 player, open a folder, play a song, it will play the entire folder.
8. How do I find Shuffle Play?
Play any song --- press the M button --- play mode --- select shuffle or other play mode.
9. program problem or player does not work
Please use a needle to press the reset button in the microphone hole at the left side of the mp3 player. This can fix most of software problems.
10. Why can't I find my audio book / songs?
Our products only support the following formats: MP3, WMA, APE, FLAC, WAV, AAC-LC, ACELP, OGG. Please make sure that your audio book corresponds to one of the formats mentioned.
11. Does it have a sleep timer function to turn off after track is finished
please open the shutdown setting in the set, you will see there are two opitions: sleep timer and auto off.
sleep timer usually used before you sleeping, set time (max 99 minutes)then press OK button, it will off according to your setting time, no matter still song playing or not.
auto off means under no song playing, auto off if no opreate in minutes (3 minutes 10 minutes or 30 minutes) to save power.
if you use sleep timer, please close the auto off better, or set it the longest opition 30 minutes.
12. All of my songs will be gone when factory settings?
No, all songs are retained unless you use a format disk.
13. Why the number of songs or files is incorrect, some deleted but still there, some new songs not displayed.
Please use the refresh function under the music icon.
14. Mp3 player scan take minutes, why such long time.
Please note: If you reinsert the memory card when the device is on, or if you use the refresh function after adding or deleting songs, the full scan program will be activated once.
The player needs to scan the memory card again. The more tracks you save, the longer it will take to scan. It takes seconds or several minutes; For example, a 20 GB file takes about 90 seconds.
If the contents of the memory card do not change, a full scan is not required.
15. Does it support Itunes Wifi Android or Any app ?
It's a traditional mp3 player, Sorry for not supporting these features.
16. It has frozen and will not work
please use a needle to press the reset button in the mic hole at the left side of the mp3 player, it can fix most of program problem.