Frequently Asked Questions About USB-C to VGA Adapter:
1. Why does the monitor screen go black with no display after connecting your product?
Generally, the screen is not displayed due to improper settings, whether the Apple computer is inserted into the power supply, connected to the mouse and keyboard, whether the cover is closed into the "Desktop Mode", whether the Win computer is wrongly selected as "Computer Screen Only" or "Second Screen Only".
2. Why does the screen become dark when I connect the product to my computer and projector?
It can be determined that there is a problem with the VGA port pins of the VGA cable.
3. Why does the monitor recognize the adapter but not the laptop?
Check if the laptop's USB-C port supports DP ALT Mode.
4. Can I use 2 of them on my device to support dual monitors?
Yes, it works well with your device with DP ALT Mode.
5. How to set up Mirror Mode or Extend Mode?
- MacOS: Set ? Display ? Arrangement ? Mirror Display or Not
- Windows: Right click desktop ? Graphic setting ? Display ? Extended Desktop/Clone Display
