FAQ
<Q1:My laptop has 1 TYPE-C port, why connect with L1 and it showed”NO Signal” on L1?
✓A1:It means the TYPE-C port of laptop is not full-featured. The full-featured TYPE-C port is supporting video signal transfer and power supply together.
<Q2: How I can know the TYPE-C interface of my laptop is full-featured or not since there is not any symbol on this interface?
✓A2: Normally if the TYPE-C interface has the symbol like “DP”, or the interface is Thunderbolt 3 or Thunderbolt 4, it is full-featured. If not any symbols, please check the introduction of your laptop from user menu or from internet.
<Q3: My laptop has 1 full-featured TYPE-C interface and 1 HDMI, how do I connect to Kwumsy L1?
✓A3: You have 2 optional. 1. You could use TYPE-C to TYPE-C cable to connect the TYPE-C interface to L1 directly. 2. You could connect HDMI interface to Mini HDMI interface of L1, in the meanwhile, please use the USB-C to USB-A cable to supply power for L1 from your laptop.
<Q4: My laptop is working with Kwumsy L1,but sometimes the screen flickers, disappears and then reconnects,why?
✓A4: The reason is the power from your laptop interface is not enough or stable for Kwumsy L1. In order to making it working well, please use an adapter (5V/2A or above) to supply the power from outside.
<Q5: My laptop just has 1 TYPE-C port, when I am using it with Kwumsy L1, how can I charge for my laptop?
✓A5: Please use an adapter (65W or above which support PD65W fast charge) to supply the power through TYPE-C interface of L1. the power is working for Kwumsy L1, and in the same time it will charge for your laptop.