Compatible Models & FAQ Questions

Compatible with :

Samsung Galaxy: S22 /S22+ /S22 Ultra /S21 /S21+ /S20 / S20 + / S20 Ultra / S10 / S9 / S9 Plue / Note 20 / Note 20 + / Note 10 / Note 10 +

One Plus: 6T, 7, 8 pro --- Google: Pixel 2 3 4 XL

HUAWEI: P40/P30/P20 pro, Mate 30/20/10 pro,

And other brands which with USB type c port like XIAOMI , Motorala , SONY , HTC & etc

FAQ 1 -- volume turning by itself with this cable ? -- No

Answer : No , Whether it is the theory or the extensive testing we have done, we have not discovered this situation . As this cable is only signal output , can not reverse transmit back to cellphone .

We actually found this 'volume turning down by itself ‘ is a frequently happened problem in different cellphones itself , not the cable . the search result shows there are a lot of people with same problem .

It mostly caused by the incompatible software of the cellphone itself. We have compiled some of the most helpful solutions we found on internet for your Ref.

FAQ 2 -- Why the new cable has no respond when connect with the phone ?

Answer : Please don't worry , the cable is still in good condition , you just need to make some settings .

Normally , If it doesn't work for a new cable , there must be a setting in the phone not enabled for the cable .

As different brand's phone is different , please take below setting for Ref. & have a try to set similar in yours .

Settings -> Google -> Account Services -> Search, Assistant, and Voice -> Allow wired headset requests with device locked (On).

* If any static noise, crackling, cuts in & out, one side work, low volume, poor sound quality happens -- please make sure that your protective case or aux socket does not block the plug. Any one of the usb-c and 3.5 plug is not fully inserted into the device may lead to above situations.