12 MONTHS AFTER-SALES SERVICE)-Kikc Gaming headset will go through a strict quality test process before sending out. We are committed to providing the highest quality headphones. You can apply for a refund within 3 months, with a 12-month After-sales service. If there is a problem with the product, please contact us first and do not do any other actions, We will give you a perfect solution. You can click on the seller store on the right corner “ask a question” to contact us. 120-DEGREE ROTATING MIC)- The mic is flexible for exact positioning to clearly collects desired voice for prompt & clear teammate communication, meanwhile removing unwanted background noise. The long flexible mic is designed very convenient to adjust the angle of the microphone. High-quality speakers,Adjustable Volume Mute Control)- Superior 40 millimeter over-ear speakers produce crisp highs and thundering lows. The adjustable volume mute control allows you to control the volume freely, and you can also choose to switch the mute mode to give the user a quality experience. Humanized Design, Built to Stay Comfortable)- The softly padded retractable headband design allows you to find the perfect fit without constraint and provide excellent durability, suits all gamers at any age. The synthetic leather-wrapped ear-cushions is thicker and bigger which ensures play-all-night comfort! PLUG & PLAY: No setup or installation necessary.The lightest Kikc headset ever at 9 OZ, around 40% lighter than the competition. UNIVERSAL COMPATIBILITY)-Support PlayStation 4, PS4, Xbox One, PC, Nintendo 3DS, Switch, Laptop, PSP, Tablet, iPad, Computer, Mobile Phone. Please note you need an extra Microsoft Adapter (Not Included) when connect with an old version Xbox One controller.