CONTACT US - Login your account > choose "Your orders" > find the order ID > click "Contact seller". PACKAGE & WARRANTY - Rechargeable children's toothbrush, 2 replacement brush heads, 2 brush covers, wireless charging base, user manual, and industry-leading 2-Year Warranty. -Ships from the USA. LONG BATTERY LIFE - Lasts up to 60 days at least after fully charged. Reduce the hassle of charging frequently. Easy and convenient to use at home. Also it is a good kids electric toothbrush for family traveling!. SAFE CHARGING BASE - Comes with the wireless charger base. Set on a stand and charges inductively. It's safe and convenient for kids. IPX7 waterproof, available for bath and rinsed in water. EFFECTIVE CLEANING FOR KIDS - New motor technology provides a deep and gentle cleaning with lower noise. The 38,000 brush movement/min of kids toothbrush removes up to 100% more stains than a manual toothbrush effectively. 3 MODES FOR MULTIPLE AGE KIDS - The kids sonic toothbrush stores 3 high-performance modes for kids aged 3 to 12. Soft Mode for age 3-6, Clean Mode for age 7-9, Dental mode for age 10+. Lightweight and comfortable handle designs are suitable for little kids. KID SMART TIMER - This children electric toothbrush has a built-in 2 minutes timer to help train kids brushing the recommended time, and 30 seconds interval pausing alerts when to move to the next quadrant of the mouth to ensure a thorough cleaning. It's easier to get kids to brush longer and better with proalpha kids electric toothbrush. FUN & DEEP BRUSHING KIDS TEETH - Proalpha patented cute design for toothbrush attracts kids to brush their teeth. 2 in 1 design for brush head with 6mil DuPont 3D curved soft bristles, the backside can be cleaned kids tongue. Enjoy healthy teeth by proalpha electric toothbrush for kids.