*Cross-platform compatibility for macOS and ChromeOS is supported via our Tap-and-Go feature. For a complete list of authentication services visit VeriMark support site.

**For biometric support on macOS and Chrome OS, users must first configure Windows Hello for Microsoft Services and Dropbox login authentication. Without this configuration, the security key will still work as a Tap-and-Go solution but will not support biometric authentication.

***Tap-and-go combines a username and password with second-factor security key authentication to enable extra security on non FIDO2 services. For services using the older FIDO U2F standard, the user places their finger on the VeriMark Guard for a security token experience (instead of using biometric authentication). See a complete list of services on the VeriMark support site

The latest in biometric authentication technology, at your fingertips

The VeriMark Guard USB-C Fingerprint Key - FIDO2, WebAuthn/CTAP2, & FIDO U2F - Cross Platform offers the latest in biometric authentication. FIDO2 and FIDO U2F certified with expanded authentication options, including strong single-factor (passwordless), dual, multi-factor, and Tap-and-Go for FIDO U2F services. Maximum compatibility with web services including Google, Facebook, and Microsoft (for Windows Hello, refer to VeriMark or VeriMark IT), with support for Chrome, Edge, Firefox, and Safari. Exceeds industry standards for false acceptance rate (FAR) and false rejection rate (FRR). Supports GDPR compliance and is TAA-compliant.

• Cross-platform compatibility
• One solution for single-factor- (passwordless), dual-, multi-factor-, and Tap-and-Go authentication1
• FIDO2 and FIDO U2F certified
• Web-based support across major browsers2
• Encrypted end-to-end security with Match-in-Sensor Fingerprint Technology
• Exceeds industry standards for false acceptance rate (FAR) and false rejection rate (FRR)
• Compact design
• Convenient tether makes carrying easy and helps prevent loss when not in use
• Supports GDPR compliance
• TAA-compliant

1. Tap-and-Go combines a username and password with second-factor security key authentication, to enable extra security on non-FIDO2 services.
2. For services leveraging the older FIDO U2F standard, instead of using biometric authentication, the user can simply place their finger on the VeriMark Guard Fingerprint Key to enable a security token experience. See complete list on the VeriMark support page (kensington.com/software/verimark-setup). Tap-and-Go combines a username and password with second-factor security key authentication, to enable extra security on non-FIDO2 services.

FAQ

Q: Is it necessary to install driver before using?

A: A driver is necessary for VeriMark, VeriMark IT and VeriMark Desktop for Windows 10 and 11. User can either manually install by downloading the latest driver from our support page and following the step instructions or using the Windows Optional driver install from Synaptics. VeriMark Guard is a plug and play dongle and no drivers are needed.

Q: Where can I download the driver that I need?

A: Drivers can be downloaded from our official site support page: kensington.com/software/verimark-setup/ by selecting the device and following the installation instructions.

Q: What's the difference between manual and optional driver?

A:

• Manual driver is for advanced users or hosts managed by an organization that don’t have Windows Updates rights due to limitations on the Windows policies. Also, some users might want to use manual driver install to either upgrade to latest driver or for troubleshooting purposes.
• Optional drivers are managed by Windows Updates. The VeriMark drivers are marked as optional drivers for any unknown device connected to the host. Make sure Windows is up to date, running the latest release for optional drivers to become available.

Q: What should I do if VeriMark couldn't recognize my device? (Unknown device issue)

A: Unknown device issue is simply a unrecognized peripheral connected to the host. In order to fix this issue the user has to install the drivers for VeriMark using one of the methods explained on the support page.

Q: How to solve error code 10 issue?

A: Error 10 is generated when Device Manager can't start the hardware device, usually caused by outdated or corrupted drivers. Reinstalling the latest drivers may solve the issue.