We offer life-time after-sales & replacement service. If there is any issue, please feel free to message us for help, we will give you the satisfactory solution.(Go to Your Order, Find the order ID in the list, Click 'Contact with us')
FAQ: Q1: How To Use(Using Tips)
A. The watch has a full-touch screen, you can tap the screen to enable the function you want.
B. Swipe the screen to the right to return to the , it will also save the settings like alarm clocks, drink water reminder, sedentary reminder.
C. The right side button:
- It is the power button, you can long press it to turn on/off the watch.
- Pressing this button can stop/continue the clock when you are using the timer/countdown.
- *Note: This button will not save the settings.
Q2: How To Make My Steps Data More Accurate
- Please make sure the personal info is filled in the watch correctly to improve the accuracy.(Turn on the watch->Swipe down the screen to find the "Settings"->Personal Info->Fill in the Date of birth, Gender, Height, Weight, Step Length)
- This watch has a built-in 3D gravity sensor, it will record the steps when you swing your arm. In order to lessen the error, it won't count if you walk within 10 steps. We suggest you to wear it tightly and test it several times.
Q3: How To Change/Save The Settings
Please swipe the screen to the right to save the settings.(Pressing the right side button can only be back to the )
Q4: How To Track The Sleep
Please switch on the sleep function of watch before bed, turn it off when you wake up. The sleep monitor is manually operated.