?100% Satisfied Service?- A Free No-Hassle Replacement Process. If have any problems about product, please feel free to contact us and we will take care of it WITHIN 8 HOURS to ensure our customer experience. ?Hot and Cold Therapy?- For cold therapy: freeze the gel pack in freezer for at least 2 hours, helps swelling, sprains. For hot therapy: place the ice pack in microwave for 10 seconds, help to relief the tissue's relief. ?Convenient and Comfortable, Flexible and Durable? - Ice gel packs measures 8" x 3.5", 0.44 lb, lightweight and won't take too much burden to your wrist. It fits perfectly into the sleeve of the wrap. Gel pack stays flexible even after frozen. ?One Size Fits Most?- Use on left or right hand. Covers most of palm and wrist areas. Comes with 1 soft wrap(9.8" X 3.7") + 1 gel pack(8" X 3.5") that give you complete adjustability of treatment. Excellent natural way to reduce arthritis and tendonitis discomfort. ?Versatile and Soothing Pain Relief?- Wrist cold gel pack helpful with swelling, inflammation, chronic wrist tendinitis. A first aid essential for home, ideal for sports injuries, muscle pains, body aches, arch and heel pain.