1 Year seller warranty – Please contact us via ‘ Buyer Messages’ if you experience any issues so we can make things right. Even-Heat and Weight – A big bonus in the design of this hot and cold pack is the even heat and weight distribution which ensures steady warmth with no hot spots. Filled with rice and flaxseed and lavender flowers. Made In USA – Well-made, American heat pad, constructed with flexible, super soft, and comfy fabric, to conform and fit the area you most need to soothe. Dimensions: see in product image. Hands-Free Relief – So convenient as the hook and loop fastening to ensure the heat pack will comfortably stay in place, making it super easy to walk around and remain mobile while wearing it. Relieve Pain & Cramps – This microwavable heating pad targets neck and shoulder pain as well as tense joints and muscle cramps on other areas of the body.