***Frequently Asked Questions:
Q1: Do I need to turn on the dash cam every time? Is the WiFi need to be connected then can start to record?
A: No. The dash cam will auto turn on/off, along with your car engine. You don't need to connect with WiFi manually after first use.
Q2: Can I view the video after off the car?
A: The video will be auto saved in MicroSD card (NOT PHONE). 1) If you've manually downloaded all the video to phone while car is started, you can watch it even not in car. 2) But to view videos which Not Downloaded yet, you can only watch it by connecting with built-in WiFi when car is started. 3) You can also watch all video when MicroSD card is inserted onto PC.
Q3: I have the 4K front only version, can i add a rear camera to it separately?
A: NO, YOU CAN'T. You can only change to a new entire set. Because the front only VS dual recording version have different PCB Boards.
Q4: Why dash cam got heat?
A: It is normal situation. Fitcamx camera can work normally at -20°C to 85°C (-4°F-185°F), please rest assured. 1) The surrounding space of camera is small, and the vehicle original parts nearby will also cause high temperature. 2) The installation position of camera is under windshield, it causes high heat in direct sunlight during day.
Q5: What if my phone can't connect with WiFi? Is the Fitcamx APP safe and stable to use?
A: The WiFi can only be connected when car engine is started and dash cam is working. If can't, send the screenshots of WiFi & APP Page! And Fitcamx APP is safe and easy to set, you can download it at APP Store or browser.
Q6: Why my car doesn't have parking monitoring? Can I upgrade to this function?
A: It depends on whether your car's power plug can supply electricity continuously, which is designed by car manufacturer. If it can be powered continuously, there is parking mode, otherwise no. To upgrade with this function, it requires extra harness cable. (The parking mode does NOT RECORD 24/7 hours continuously, it will only start recording in case of serious collision.)