This is the second step to Fanola's second chance for damaged hair. After washing the hair the toweling it off, apply the reconstructing mask by spreading it on the hair and rubbing it upwards to open the cuticle. This allows the botolife to get inside the strands to start filling in the cracks. Then just wrap the hair up and process it under heat so the Botugen can start strengthening the hair and get it ready for the rest if the treatment. *NOTE: For professional use only. Not intended for retail use. If this product is not used properly by a licensed professional, it may cause harm.*