FAQ
Q1.Why is my measurement so short
A:All of our hair products are true to length,If your measurement is not accurate, it is likely that your measurement method is not correct.The correct measurement is from the top of the weave to the longest part of the hair tail.If you still don't know how to measure or couldn't get the truth length,please give me an email,i will teach you hand by hand.
Q2.What if the wavy disappears after washing
A:Since we want to provide our customer with products that haven't been chemical processed, we use steam process(which is a high temperature process)instead of chemical.After wash, the wave/curl pattern will not look the same as the original state. You can do the wave pattern you want using heat tool or flexi rods. After wash, dry and squeeze out excess water with a towel and your hands. Allow hair to air dry and lie on a flat table. This can also prevent loosing the wave pattern.
Q3.Why does the hair tangle or even shedding after wearing it for a period of time
A1.Tangle:All of our hair was cut off from young donor,after leaving the donor, the hair couldn't obtain nutrition from the scalp.So the hair may easily dry and tangle because less of nutrition.Meanwhile,during long term delivery and storage, the hair will lose water and nutrition, this will probably cause dryness to the hair, which may cause slightly tangle to the hair.To solve this problem,we suggest you washing the hair with good conditioner and deep condition the hair for 15 minutes.Then detangle the conditioned hair gently with your finger.This will solve almost all the tangle problems.
A2.Shedding:All hair strands are manually hooked and woven on the lace by workers. If some hair strands are tied loosely, a little shedding is normalthey may fall off.A little shedding is normal,If there is a large area of shedding, please get in touch us immediately and we will resend a new one for you or full mone back.