We provide a return and exchange guarantee, please contact us when you have any problem with the charger, and we will answer you in 24 hours. Lightweight & Portable: The charger is slight and small enough to carry around. You can take it together when going out hanging or for other situations. Match Better: The original SyncUP Kids Watch Charger can not connect properly when the watch wears the screen protector. Our dock where the place to put the watch is lower than the original chargers solved the problem. Quick Charging: Only takes 2 hours to fully charge your watch with the SyncUP Kids Watch Charger. SimpleThings Charger Dock compatible with T-Mobile SyncUP kids Watch.