Comfpack's Promise - If you have any problem about our product, please feel free to contact us, we will reply as soon as possible. Due to logistics reasons, if you received the wrong product or did not receive the product, please contact us, we will immediately send you the product or give you a full refund. Targeted Back Pain Relief - Uniquely designed to provide targeted back pain relief by contouring to the shape of your back, this reusable back ice packs actively reduces inflammation to alleviate pain associated with lower lumbar, sciatic nerve pain, back injuries, degenerative disc disease, and coccyx tailbone pain, can also speed up back surgery recovery. Great gift for those who sitting or standing for a long time. Perfect Fit For Waist Contour - Comfpack back ice pack wrap is designed to contour around your midriff and lower back, and the ice pack is wider enough to cover more area for targeted cold therapy. The neoprene is breathable and soft so it doesn't cause any itching. Double-pull Tension Straps - This back ice pack is specially built with 2 adjustable straps that allow a custom fit for different waistline of women or men, and the double-pull tension belt can provide extra compression to your back, make the ice pack tight to your targeted area to achieve a quicker pain relief and deeper level of cold therapy. 2PCS Ice Packs for Your Need - This back ice pack includes 2pcs gel packs that you can use one for cold and another for hot therapy. Considered by research that combination of hot packs and ice packs can get the most relief from pain and make it easier to manage back injuries. Filled with more medical grade gel, our ice pack is soft enough and stay flexible straight from the freezer.