IIMPORTANT
- Please Read all the instructions before using pet fountain. SAVE THE INSTRUCTIONS.
- FOR INDOOR USE ONLY
- Always maintain the water level. If the water level is lower than the pump, stop using it immediately.
- To reduce the risk of injury, close supervision is necessary when using this product near children.
- Do NOT place or store products where they may fall or be pulled into a bathtub or sink to reduce the risk of electrocution.
- Do NOT operate the product when the power cord or plug is damaged. Replace it in time.
- Always unplug this product when not in use, before assembling or disassembling and before cleaning.
- Perhaps some cats are new to the cat fountain at first and they need time to get used to it. It will probably take a few days for the cat to become familiar with the water fountain.
FAQs
Q1: Why did the water pump stop working
Refer to 3 possibilities and solutions:
- Due to the high calcium content in the water in some areas, the scale accumulates in the pump for a long time. Using baking soda, apple cider vinegar is effective at cleaning scale.
- Due to pet hair or food residue in the water pump, lead to pet fountain stop working. After taking out the impeller for cleaning, it can work normally.
- The adapter is faulty. Please use matching adapter: Input: 100-240v;0.4A 50/60Hz Output: 5.0v=1000MA. Please do not choose another type of adapter, otherwise the product will not work.
Q2: Why is the sound of running water louder than before
- The water level is too low. Please add water.
- Impeller retains debris, such as pet hair, residue. Disassemble the pump to clean it.
Q3: How often to clean the pet fountain
- We recommend cleaning once every two weeks. Benefificial to the health of the pet water, while ensuring the normal operation of the product.
Q4: How often should the fifilter be replaced
- To keep the water fresh, we recommend replacing the fifilter element every 2 weeks.