-100% GUARANTEE:We offer a 30 days free return and replace policy for this Bebird replacement ear spoon.If you have any problem while using the products,you are welcome to contact us.We provide professional AFTER-SALES SERVICE within 24 hours. -Premium Quality-Our ear scoop is made of high-quality silicone, which is skin-friendly and does not hurt your ears. -whats in the Box-Including 16*Silicone Ear Pick Tips, 2*Retaining Ring, 2*storage box. -Wide Compatibility-Only for Bebird latest version,including M9,M9 Pro,X11 Pro,C3 Pro,K10,X17 Pro,T5,A2.If you don’t know the model of your ear wax removal, please contact our customer service first. -Replacement Ear Spoon-Replacement ear tips only for Bebird wireless otoscope ear wax removal tool latest version-screw buckle structure.