Package contains: 2 pairs (4 pcs) of rubber pads, 10 pcs of screws and 1 mini screwdriver. We do not suggest customer return opened products to warehouse in case used products being resold to other customers. If you are not satisfied with the purchase, contact us with your order ID and tell us how would you like us to help. We will be more than pleased to offer the best solution. Thank you very much for your cooperation. Fit for any shoe and easy to cut, work for boots, work shoes, leather shoes and flats. If applying to used shoes, please clean the outsole thoroughly with water or damp cloth, air dry completely before applying pads for the best grip. Unique Rubber Heel for Shoes - Impressively help with noises from leather shoes, flats or some shoes you love but with clumping noise on the floor. Cut to the size you need, peel off the backing paper, place the adhesive pad on the heel and press firmly. Use screws(come with the package) when necessary. Shoe Bottom Rubber Replacement Repair - Our shoe grip was designed with unique water ripple raised grain surface, provides extra grip to the sole of shoes, improves traction and grip. Super sticky adhesive double-sided tape, easy to apply and stay in place. Shoe Repair Rubber Heel Pads made of premium rubber, durable and effectively used for repair and protection of worn heels. Provide good grip to the shoes, prevent slips and falls on wet or slippery floor.