Satisfaction Guarantee: Boriwat products are covered by a full 1-year warranty. If anything happens to your back massager within a 1-year period, we will send you a replacement back massage at no cost to you. Any problems just contact us by email, we will give you a satisfactory answer as soon as possible. Gifts Ideas: Boriwat back massager for back pain neck pain relief, this neck massager will be great mothers day gifts for mom fathers day gifts for dad. Gifts for women men dad mom husband wife and any loved ones to enjoy a deep tissue massage every day. 3 Adjustable Intensity: Low, medium and high 3 intensities can provide comfortable massage for people of different ages and fatigue levels. With 4 deep kneading shiatsu massage nodes, this neck and shoulder massager will effectively soothe muscle fatigue and relieve stiffness on multiple areas of your body. 2 Heating Zones with 2 Heating Levels: This electric massager has two built-in heating zones, you can enjoy the heat on your neck and back at the same time. 2-level focal heat therapy technology further release soreness and fatigue to create comfort. Automatic shut down in 15 minutes to prevent overuse. 2022 Upgrade Shiatsu Neck and Back massager: Larger size 15*13 inches, 8 inches longer than ordinary massage pillows. Perfectly fits the neck and back curves to provide most comfortable massage experience. 2 heating positions with 2 heating levels. 3 adjustable intensities. Remote control.