[Customer Service]When you recieve the item and find the item defective, missing parts, not working or don't know how to connect the wires, please don't worry, the first best step is to turn to our ATPTK team via the Message immediately. We are keeping our eye on all the messages from our customers. FAQ:1.Distance grid/guide line don’t show?-- Firstly turn it on by menu on one of the channels, e.g. AHD1, and connect trigger wire 1 to power +, then the grid line will show on screen.2. Where to connect the triger wire?--The trigger wire determines the operation of the monitor. The default installation is to connect this to the positive side of the reverse light. By doing so, the monitor will start displaying video once the gear is in reverse.For manual operation,just keep this disconnected. FAQ: 1. Why power/av/m/-+ buttons not work? ---Disconnect the trigger wire, it will work. Trigger wire needs to be connected to power of rear lamp. 2. Remote not work. ---Remote doesn't have battery, because it is forbidden by shipping. 3. Package?--It is packed with white box. 4. The 3 full/split/quad view buttons from the right of the monitor don’t work?—As a non-quad monitor, these three buttons no need to work. [Unique Selling Proposition]1.Monitor has 3 trigger wires. Monitor will be triggered to turn on automatically to display camera image when reversing. After reversing, the monitor will be back to the pervious mode. 2.This system has two viewing options(view when reverse or remain on continuously). 3.We uses waterproof Aviation 4-pin screw connectors, NO BNC/RCA. 4.Easy to install. 5.Two-year warranty and life-time tech support. [Unique Selling Proposition]1.The buttons have automatic LED backlight, drivers can operate exactly at night. 2.Monitor has a built-in protector for protecting monitor from being damaged by power polarities reversed. 3.With built-in innovative system previous option settings memory even after it's turned off. 4.Camera's image can be set as mirror, non-mirror or up-side-down by OSD menu. 5. Turn the distance grid line on by menu, then connect trigger wire to power, it will show. [HEAVY DUTY CAMERA] It is a color AHD 720P camera. It provides clear and color image, and no delay. The viewing angle is 120 degree. With waterproof rating IP69K(the highest level) and night vision, it works well in kinds of weathers and low ambient light. With heavy duty 10G vibration-proof rating, it works well with the vehicle which has intensive vibration in extreme conditions. [SINGLE VIEW MONITOR]A 7” LCD AHD 720P color monitor (NOT SPLIT SCREEN, so the full/split/quad view buttons don't work) with U-type metal bracket. This monitor is not waterproof. It is compatible with most of the vehicles with a free power input range DC12-36V and supports with max 3 cameras. TVS device is built in to protect the monitor from being damaged by the transient high power of vehicles. And this monitor only supplies camera which is in use with DC12V, it saves energy. [APPLICATIONS]This is an upgraded industrial grade WIRED one camera system. For its high vibration resistance ability of 10G and wide power input range DC12-36V, it is suitable for large vehicles, such as buses, box trucks, pickup trucks, garbage trucks, flatbed trucks, dump trucks, street sweeper trucks, refrigerator trucks, motor homes, vans, skid steers, farm tractors, combines, cotton pickers, crop sprayers, bulldozers, snow plows, forklifts, excavators, heavy equipment, etc.
