What should I do if we received defective items?

1. Please click the button and inquire us. We have warehouses in NY, making sure that you could have a high-quality service.

2. Please be assured that we will take the responsibility for each product we sold.

What do we need to pay attention to using batteries for the first time?

Pls kindly noted that the battery must be full charged before first use!

1.You need to turn off your laptop and disconnect the power

2.Turn the laptop to the back, install a new battery, and fix it with a tool

3.When the computer is turned on, if it is not recognised, it is recommended to update the BIOS settings or please disconnecting the old battery, and holding down the power button for 20 seconds, then connect the new battery

4.Do Discharge the new battery use to 5%/7%(not to 0%) and then charge to 95%, and cycle 3-4 times

Why the laptop does not recognize the new battery?

1. Could be caused by battery loose. Please re-install the battery and make sure that the battery cable and the motherboard interface are tightly inserted.

2. Maybe due to conductive material damaged which the laptop motherboard and battery anode and cathode contact position, you can try to confirm it with your original battery.

3. Check whether the battery drive is in normal condition, if not, download the corresponding driver software to update.

How to maintain your lovely laptop battery?

1.Do not always run out of a battery to 0%, this would make it damaged or usage life shortened

2.DO NOT keep your battery always fully charged: Just like emptying your battery to 0%, keeping your battery permanently charged at 100% is very harmful.

3.Do not store at low power to prevent reduce the lifespan of a battery. Please store the unused battery fully charged.(Charge it once a month)

How to maximize battery life?

1. Change your laptop power plan settings, choose the power saver plan. Then Change advanced power settings, scroll down to find Processor power management. Click the On-battery option and reduce the processor state to 20%.

2. Always keep your laptop neat and clean. The dust easily enters the hardware through the vents which are meant to release the heat generated from various computer components.

3. Close Wi-Fi, Bluetooth, and other settings. This can help your computer save precious battery life.